Self Services

Self Services

If you prefer the self-checkout line at the store, then you are in the right place! Our self=service and your Home Banking app are your Digital Branch. All the perks of Telco Plus are in your pocket! You have control over money 24/7 and save tons of time! With our self-service features, you can schedule an appointment with Telco Plus Credit Union, makes changes to your acccount, make payments, get a loan quote, adn find the information you're looking for. If you don't find what you need, you can always call or email us!

Calculators

Take control of your finances with our calculator resources. Find out how to save and earn more money with our free calculators! For personalized help, please give us a call: Longview 903-753-5588 and Tyler 903-597-4321. Our Loan Department is always here to answer questions about refinancing or debt consolidation and Member Services is happy to assist with CD or IRA questions

Members First

Phone Numbers & Links

Telco Plus CU
Longview, Main: 903-753-5588
Tyler @ Broadway, Main: 903-597-4321
Fax: 903-534-3853
Tyler - 1010: 903-508-2570
Fax: 903-508-2571
Audio Response: 903-757-6014
Bill Pay: 866-241-4826
Debit Card Services
During Hours: 903-753-5588
After Hours: 903-534-2888
Hot Carded: 903-534-2888
VISA® Credit Card Services
Lost or Stolen 866-564-9489
To make a payment
Use transfer tab in Home Banking
or use this link to make payments fee free.
Branch Locator – You have access to over 5,000 branches and 30,000 ATMs through our CO-OP Network. Find a fee free branch or ATM closest to you!
NCUA – Your money is safe at a credit union, learn how it is up $250,000!
CUNA – The Credit Union National Association is the advocacy and regulatory for all credit unions.
Cornerstone League – This advocacy council helps 5 states in the South with education, regulatory, and compliance support.

For Sale

Looking for great deals on pre-owned vehicles? Check out our selection available for purchase. Don’t miss your chance to own a reliable car at a great price. Browse our inventory today!

Members First

Forms

This is a great page for you if you are looking for a good deal! Please check out our repos below and see what other members have for sale. You can list your own items by emailing webmaster@telcoplus.org. Ads may or may not be taken down after 60 days. If your ad needs to run longer, just email us.

Forms
Several of our services require our members to fill out a form. To request a quick cash loan, skip-a-pay, or visa credit card, please click on the correct form below! Our handy Switch Kit contains all the forms y ou need to switch your direct deposit and withdrawal to Telco Plus.
The below requests can be made using Secure Messages in your App or Home Banking without a form:
  • Change of Address
  • Change Phone Number
  • Travel Notices

Switch Kit

Our Switch Kit contains forms that will help you contact the companies and financial institutions that handle your automatic deposits and withdrawals. Anyone in Member Services will be happy to assist you with filling out the forms. We even include a convenient checklist to help you keep track of people you may need to contact.

**Notices**

Our Switch Kit contains forms that will help you contact the companies and financial institutions that handle your automatic deposits and withdrawals. Anyone in Member Services will be happy to assist you with filling out the forms. We even include a convenient checklist to help you keep track of people you may need to contact.

Members First

How To

We have several how-to videos on YouTube if you prefer to watch instructions than read. 😊 We totally understand and want to make things easier for you.

Insurance

CU Financial Group, LLC (CUFG). We’ve saved Members thousands of dollars by lowering their insurance rates. Our insurance agent will personally shop several name-brand carriers to find the best rate and coverage. Get a free quote to see what we can save you!

Types of insurance coverage we provide:
  • Auto
  • Homeowners
  • Renter's
  • Life
  • Motorcycle and ATVs
  • Boat - from jet skis to yachts
  • RV - campers, fifth wheels, Class A, B and C
  • Pet
insurance quotes
april jones
April Jones, Agent
Call or email April directly:
For claims and other account needs, contact the Insurance Service Center: (800) 581-2428, text 409-572-8190, or email service@cufinancialgroup.com.

"A few years ago, after over 25 years with our previous insurance carrier, I received an email from that company telling me not to use a credit union because they couldn’t offer services like online banking, deposit capture, and other services that most credit unions, even small credit unions offer. We immediately sought out a credit union friendly source and discovered CUFG, CU Financial Group. They made the switch so easy, found the best home and auto coverage for us at a much better price – FOR THE SAME COVERAGE! Made me wonder why we had been loyal to the other company for so long.

- Betty DeWeese, Retired CEO of Telco Plus Credit Union.

CU Financial Group, LLC, manages the CUFG insurance network whose mission is to keep consumers out of harm’s way by providing them with premium insurance products at the most competitive rates with trusted insurance carriers. Insurance products are not products of Telco Plus Credit Union and are not insured by the NCUA.

Questions & Answers

Have questions about our services? Check out our Questions & Answers page to find answers to the most common inquiries we receive from our members. From account management to loan applications, we’ve got you covered. Explore our FAQ page today!